Terms and Conditions

Welcome to Valentine Psychiatry, PC. These Terms and Conditions govern your use of our website and the services we provide. By accessing or using our website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.

1. About Our Practice

Valentine Psychiatry, PC is a solo psychiatry practice formed under the laws of New York, with an office located in King of Prussia, Pennsylvania. We provide in-person and telehealth psychiatric services to patients in Pennsylvania and telehealth psychiatric services to patients in New York and Massachusetts.

2. Services Provided

Our website provides:

• Educational and informational content about psychiatric conditions and treatments
• Links to schedule appointments for psychiatric services
• Information about our practice and services
• Access to our patient portal through SimplePractice

Important: This website and its content are not intended to provide medical advice or replace the relationship between you and your healthcare provider. If you are experiencing a medical or psychiatric emergency, please call 911, call or text 988 (Suicide & Crisis Lifeline), or go to your nearest emergency room immediately.

3. No Doctor-Patient Relationship

Merely visiting this website, reading content, contacting us through the website, or completing a free 15-minute introductory call does not create a doctor-patient relationship. A doctor-patient relationship is only established when you have completed intake paperwork and your initial psychiatric evaluation with Dr. Valentine.

4. Educational Content Only

The information provided on this website is for educational and informational purposes only. It should not be considered medical advice, diagnosis, or treatment recommendations. Always seek the advice of a qualified healthcare provider with any questions you may have regarding a medical or psychiatric condition.

5. Patient Portal and Electronic Health Records

Appointment scheduling, payments, and access to your health information are managed through SimplePractice, our third-party electronic health record system. When you create an account and use SimplePractice:

• You agree to SimplePractice's terms of service and privacy policy
• Your protected health information is stored and transmitted securely in compliance with HIPAA regulations
• You are responsible for maintaining the confidentiality of your login credentials
• You should not share your account access with others

6. Privacy and HIPAA Compliance

We take your privacy seriously and comply with all applicable federal and state privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA). Please review our separate Privacy Policy and Notice of Privacy Practices for detailed information about how we collect, use, and protect your personal and health information.

7. Telehealth Services

For patients receiving services via telehealth:

• You must be physically located in Pennsylvania, New York, or Massachusetts at the time of your telehealth appointment
• You are responsible for ensuring you have a private, secure location and a reliable internet connection
• Telehealth sessions are conducted through HIPAA-compliant platforms
• Technical difficulties may occasionally occur, and we will work with you to reschedule if needed
• The same professional standards and confidentiality protections apply to telehealth as to in-person visits

8. Prescriptions

Prescription services are provided only to established patients following appropriate evaluation and within the scope of the established doctor-patient relationship. Prescriptions are subject to:

• Clinical appropriateness and medical necessity
• Compliance with DEA regulations and state-specific controlled substance laws
• Our professional judgment and clinical guidelines
• Periodic monitoring and follow-up appointments as required

We do not prescribe controlled substances without appropriate clinical justification.

9. Appointments and Cancellations

New patients begin with a free 15-minute introductory call, which is required before an initial evaluation can be scheduled. To request an introductory call, use the contact form on our website or call our office at (610) 227-3888. Established patients may schedule follow-up appointments through the patient portal or by calling our office. Please review our cancellation policy carefully: cancellations or rescheduling requests made less than 48 hours (2 business days) before an appointment, and no-shows, will be charged the full session fee.

10. Payment and Fees

All payment information and financial policies are managed through SimplePractice. By using our services, you agree to:

• Provide accurate payment information
• Pay for services rendered according to our fee schedule
• Comply with our payment policies
• Be responsible for any fees associated with returned payments or failed transactions

11. Confidentiality Limitations

While we maintain strict confidentiality standards, there are legal and ethical limitations to confidentiality, including but not limited to:

• Imminent risk of harm to yourself or others
• Suspected abuse or neglect of children, elderly, or vulnerable individuals
• Court orders or other legal requirements
• Medical emergencies
• As otherwise required or permitted by law

12. User Responsibilities

When using our website, you agree to:

• Provide accurate and truthful information
• Not use the website for any unlawful purpose
• Not attempt to gain unauthorized access to any systems or data
• Not interfere with the proper functioning of the website
• Respect the intellectual property rights of Valentine Psychiatry, PC
• Not transmit any viruses, malware, or harmful code

13. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Valentine Psychiatry, PC or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.

14. Third-Party Links

Our website may contain links to third-party websites or services, including SimplePractice. We are not responsible for the content, privacy practices, or terms of use of these third-party sites. We encourage you to review their policies before providing any personal information.

15. Disclaimer of Warranties

Our website and services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that:

• The website will be uninterrupted, secure, or error-free
• The information provided is complete, accurate, or current
• Any errors or defects will be corrected
• The website is free from viruses or other harmful components

16. Limitation of Liability

To the fullest extent permitted by law, Valentine Psychiatry, PC and its providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of this website or services, even if we have been advised of the possibility of such damages.

17. Indemnification

You agree to indemnify and hold harmless Valentine Psychiatry, PC, its providers, and affiliates from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• Your use of the website
• Your violation of these Terms and Conditions
• Your violation of any rights of another party
• Any information you provide through the website

18. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions. Any legal action or proceeding relating to these terms shall be brought exclusively in the courts located in New York.

19. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website with an updated "Last Updated" date. Your continued use of the website after changes are posted constitutes your acceptance of the modified terms.

20. Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

21. Entire Agreement

These Terms and Conditions, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Valentine Psychiatry, PC regarding the use of this website.

22. Contact Information

If you have questions about these Terms and Conditions, please contact us at:

Valentine Psychiatry, PC
150 S. Warner Rd
Suite 130
King of Prussia, PA 19406
Phone: (610) 227-3888
www.valentinepsychiatry.com

By using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.